STUDY BOOK The power of language and actions, the basis for

COACHING: El poder del lenguaje y las acciones

At the same time, it is necessary to identify what kind of conversations usually take place. If they are conversations to coordinate actions, if they are conversations of justification, of judgements and explanations, or perhaps to build relationships. Observing the equation of the different dialogues will give us the pulse of many things and the real climate that is being experienced. There may be an absence of conversation, or a volume that is not meaningful. This is a clear symptom of deeper problems. In reality, conversations are taking place, but in the personal sphere, what we call private conversations, those that take place within the individual, and which do not manifest themselves publicly.

The observer that we are is the key

Ultimately, in order to engage in meaningful and fruitful analysis, it is necessary to train as careful and sensitive observers of the other and the environment. It is relevant to develop the ability to distinguish different spaces and types of conversations. Conversational networks are the framework through which the team, the organisation, and the individual will "walk". Ontological Coaching proposes a generative conception of language. In this sense, language generates action and enables the construction of new realities. Leaders who have the responsibility of guiding their teams need to become aware of the importance of this aspect of language and its impact on conversations, and become agents of transformation. Leaders with the necessary distinctions will help build strong conversational networks, with the right volume and focus. The Conversational Follow-up Model as an essential tool to develop the conversations we have to have in a constant and systematic way, in an intelligent and effective manner.

12

European Open Business School