MANUAL TEAMWORK, LEADERSHIP AND NEGOTIATION

TEAMWORK, LEADERSHIP AND NEGOTIATION

4.2. Competencies that must be present in a leader

Every manager has to make decisions. Decisions may relate to aspects of the work process itself. For example, when to implement what has been previously planned. He or she will also have to deal with unforeseen events and conflicts. The manager's involvement in this phase will be determined by his or her management style: Before making any decision, make sure you have enough information. The chances of making a good decision are directly proportional to the amount of information available to you. Leading a work group, a project, a company, an organisation... is a complex activity. It is possible to identify a series of managerial functions that should always be present in any management process. It is not the same to manage a football team (let's give, for example, that role to the coach) as it is to manage a work team made up of specialised professionals whose task is to carry out a project for the care of the elderly. The functions of the team leader are likely to be the same. Obviously, the content will be totally different and the weight of one or the other function will vary significantly in both cases. The technical profile required to develop a job must be established in accordance with the type of project and the tasks to be carried out. It is not the same to carry out administrative management tasks, in which office automation skills will be very important, as it is to carry out commercial tasks, in which market and product knowledge are essential. Establishing a technical profile makes it possible for the leader to know the key points of the project and the type of tasks to be carried out.

Overall project management is greatly optimised by defining the intrinsic technical requirements of the work.

33