MANUAL TEAMWORK, LEADERSHIP AND NEGOTIATION

TEAMWORK, LEADERSHIP AND NEGOTIATION

members take time off work due to stress. They argue that the demands made on them are unreasonable and that they do not feel that their efforts are being recognised.

External pressure and misalignment with reality

A staff member may feel under pressure:

• By the higher hierarchy, when there is too high a level of demand. • Because of the company's policy: aggressive, unethical means are used, jobs are not respected...

Roger no longer works with us, since the company merged the contract period does not exceed two years.

• On the requesting party's side: excessively tight delivery times... • Lack of sufficient human and material resources.

In the case of this laboratory, there seems to be intense external pressure. It should be ascertained whether this is true and, if so, who is exercising it.

• The planning should include a reasoned resource forecast and delivery times. • The company must realise that the best capital is human capital, which must be properly cared for and managed.

Lack of support and cooperation

Lack of support can come from different members of the same company:

• From superiors: Your mission is to perform at your best, that's what you are paid for, and you have to be very careful with the customer. • From the members of the group: I had to manage on my own, so now you have to manage on your own...

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