STUDY BOOK The power of language and actions, the basis for

COACHING: El poder del lenguaje y las acciones

INDEX

1. THE POWER OF LANGUAGE ................................................................................................... 3 1.1. The Linguistic Acts that Create Reality .................................................................... ...... 3 1.2. Statements, Judgments and Declarations ..................................................................... 3 1.3. Conversation Design . . ......................................................................................... ......... .. 9 1.4. The Generative Power of Language ............................................................................. 16 2. COORDINATION OF ACTIONS ............................................................................................ ... 21 2.1. Commitments versus requests, offers and promises ............................................... . . . . 21 2.2. Fears and difficulties in asking, offering or complaining .. . ........................................... 25 2.3. Confidence Building . ............ .......................................................................................... 29

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