MANUAL TEAMWORK, LEADERSHIP AND NEGOTIATION

TEAMWORK, LEADERSHIP AND NEGOTIATION

When we negotiate at home:

• Do not keep visitors waiting. In addition to being a clear sign of bad manners, it will make them feel uncomfortable before starting to negotiate and this is never helpful. • Avoid interruptions: telephones, people entering the meeting room, etc. • Make guests feel comfortable; avoid overly comfortable furniture (armchairs, sofas, etc.). This is about work, not about receiving courtesy visits. • Try to make the space as neutral as possible: avoid office desks that are too far apart, armchairs that are noticeably higher than normal, etc. If possible, use meeting tables and avoid office desks. • Ensure that the environmental conditions are correct, without excessive light, without disturbing sounds, with a pleasant temperature. Make sure that these conditions are right for our visitors. Often, with time and habit, one ceases to be sensitive to the discomfort of a space but others can notice them; on the other hand, it is easy to observe how the light, temperature or sound conditions are different depending on the place we use in an office. Let's try to be as balanced as possible and offer maximum comfort. • Try to ensure that all the conditions set out in the previous point are met. If they are not, ask for them unashamedly. We have the right to feel comfortable and on an equal footing with the other person. It is better to be considered overly punctilious in the forms than to fall into the naivety of accepting discomfort that may affect your ability to negotiate with confidence. • Define the rules of the game . When starting a negotiation, it is good to establish the basic objectives that each of the parties will pursue. At this point it is advisable to define the negotiating platform, i.e., to agree on

When negotiating in each other's homes or on neutral ground

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