MANUAL TEAMWORK, LEADERSHIP AND NEGOTIATION

EXECUTIVE SUMMARY4
1. INTRODUCTION. TEAM AND LEADERSHP5
2.3. Advantages of teamwork8
2.4. Dimensions of an equipment8
3. TEAM BUILDING11
3.1. Previous steps11
3.2. Basic conditions for teamwork13
3.3. How to facilitate team cohesion16
3.4. The team as a dynamic entity19
3.5. Factors hindering teamwork24
4. LEADING AND COORDINATING TEAMS28
4.1. Leadership styles29
4.2. Competencies that must be present in a leader34
5. ROLES AND FUNCTIONS IN THE TEAM47
5.1. Analysis of roles in a team47
5.2. Role conflicts55
5.3. Perception and social attribution57
6. MOTIVATION61
6.1. Satisfaction and motivation61
6.2. Extrinsic and intrinsic factors of motivation64
6.3. Identification of needs67
6.4. Motivational skills69
6.5. How to increase motivation72
6.6. Self-motivation73
7. MEETINGS MANAGEMENT77
7.1. Key elements of meeting management77
7.2. How to prepare meeting80
7.3. Effective conduct of meetings82
7.4. Attitudes in a meeting83
7.5. Conflict resolution84
8. PROJECT MANAGEMENT88
8.1. What is a project88
8.2. The components of a project89
8.3. How to set targets?97
8.4. Establishing an action plan99
8.5. Project monitoring and control101
9. NEGOTIATION AS A PROCESS. TECHNIQUES104
9.1. Negotiation as a process104
9.2. The power of negotiations105
9.3. Negotiating needs and positions107
9.4. Fundamentals of negotiation processes109
9.5. How to achieve benefits for all parties?112
9.6. The behaviour of good negotiators115
9.7. How the capable negotiator plans117
9.8. Face-to-face behaviour118
9.9. Active listering123
10. PLANNING THE NEGOTIATION130
10.1. The definition of limits130
10.2. Where to negotiate and how to start134
10.3. Negotiation strategies and tactics136
10.4. The role of time140
10.5. Some questions and data needed before Negotiating142
10.6. Phases of negotiation144
10.7. A method of planning in negotiation149
10.8. Common mistakes in negotiation152
PLANTILLA PORTADAS.pdf1
GUIA CREATIVIDAD INNOVACION EMPRENDIMIENTO 11
PLANTILLA PORTADAS.pdf155
GUIA COACHING 12155

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